Privacy Policy

Last Updated: May 28, 2026

OfficialPlayPortal Entertainment Inc. ("we," "us," or "our") operates OfficialPlayPortal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our Wheel of Fortune activities.

Data We Collect

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone) when you submit our contact form
  • Payment information when you purchase spins or merchandise (processed by secure third-party providers)
  • Communications you send to us
  • Technical data such as IP address, browser type, and device information via cookies and analytics

How We Use Your Data

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process transactions and deliver prizes
  • Improve our website and event services
  • Send promotional communications (with your consent, where required)
  • Comply with legal obligations under Canadian law (PIPEDA)

Data Protection

We implement appropriate technical and organizational security measures including encryption, access controls, and secure hosting to protect your personal information against unauthorized access, alteration, or destruction.

Your Rights

Under applicable Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada

Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings or our cookie banner.

Third-Party Services

We may share data with trusted service providers (payment processors, analytics providers such as Google Analytics, hosting providers) who assist our operations under strict confidentiality agreements.

Contact Us

For privacy-related questions:
OfficialPlayPortal Entertainment Inc.
220 Yonge Street, CF Toronto Eaton Centre, Toronto, ON M5B 2H1, Canada
Email: privacy@officialplayportal.com
Phone: +1 (416) 598-8560